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HPOfficeJetPro8600Plus

After replacing the HP950XL ink cartridge I get a "Printer Failure" message. went through all the reset stuff, cleaned the contacts on the cartridges, with absolutely NO RESULTS!  HELP!

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HPOfficeJetPro8600Plus

Hi @BatJack3

 

Welcome to the HP Support Community. 

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

If you have already performed the steps from the document 'Printer Failure' Error and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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