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jcip71 Honor Student
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Hard Reset Officejet Pro 8610 because Administrive

Hello - I am trying to reset my printer (officejet pro 8610) but when I get to network setting/restore default I get the message "the feature has been locked by your administrator or the person who set up the printer." That person was me! And I now I can't connect to wireless, etc. Help!!

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HP Support Agent
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HP Recommended

Hard Reset Officejet Pro 8610 because Administrive

Hi @jcip71

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to perform a semi-full reset. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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