09-16-2019 04:16 PM - last edited on 09-16-2019 04:38 PM by Cheron-Z
Hello - I am trying to reset my printer (officejet pro 8610) but when I get to network setting/restore default I get the message "the feature has been locked by your administrator or the person who set up the printer." That person was me! And I now I can't connect to wireless, etc. Help!!
09-19-2019 04:27 AM
Welcome to the HP Support Community.
I have sent you a private message with the steps to perform a semi-full reset. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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