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Mb1945
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Have repeated the alignment proccess several times but message to align keeps repeating on 2135

Hp DeskJet 2135
macOS 10.15 Catalina

I just installed this printer. It printed once and now won’t and gives alignment message. I’ve repeated the alignment steps 3x

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Have repeated the alignment proccess several times but message to align keeps repeating on 2135

@Mb1945, Welcome to HP Support Community!

 

If you have already performed the steps from the document  'Alignment Unsuccessful' Error Message Displays and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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