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ILuvSebago
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Message 1 of 2
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HP Recommended

Haven't used printer in 2 years .... is it ruined?

HP Laptop
Microsoft Windows 10 (64-bit)

I bought the HP DeskJet 3634 to print at camp.  We sold the camper and I had not used the printer in two years.

 

I tried to print test pages and they come out blank ... now the black ink says its empty.

 

Should I bother to buy two new ink cartridges (color is 3/4 full) and see if it will work ... or ... does the ink dry on the print head, making it unusable after so long? .... or ..... should I get rid of this virtually brand new printer/scanner and buy a new one?

 

Thanks in advance for your advice / help with this problem.

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Message 2 of 2
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HP Recommended

Haven't used printer in 2 years .... is it ruined?

The ink inside ink cartridge gets dried if not used for a longer period. If you decide to buy 2 new ink cartridges your printer will print again fine, the cost of 2 new ink cartridges will probably be close to the price of a new printer.

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