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Alfateh
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Hello, I have a HP printer. I already deleted files from the computer Now it is not printed directly

Hp officejet 8610 pro all in one
Microsoft Windows 7 (32-bit)

Hello, I have a HP printer. officejet pro 8610 all in one , I already deleted files from the computer
Now it is not printed directly from the computer, but it is printed from e-mail also
It can make Scan , may I lost file from Pc ,, Please Help me ,, Thanks alot ,,

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HP Recommended

Hello, I have a HP printer. I already deleted files from the computer Now it is not printed directly

@Alfateh

 

Welcome to HP support community.

 

Update the printer firmware

For more detailed steps, go to Updating or Upgrading Printer Firmware.

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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