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‎09-26-2019 06:53 AM

HP Recommended
Product: Example:hp 3525

Hello , please why is my printer Hp Deskject 3525 showing this error code error error code 0x00759c98 and how can i fix it

1 REPLY 1

‎09-26-2019 07:30 AM

HP Recommended

Hello, 

 

In order to assist you better let me know where do you see this error message ? on PC while you print or on printer display ?

However try the below steps...

  • While the printer is ON, open the cartridge access door. Take out the cartridges.
  • Check for any paper Jam in there.
  • Also try moving the Carriage from right to left and check if it moves smoothly.
  • Unplug the power cord from back of the printer.
  • Wait for 60 seconds.
  • Connect the power cord directly to wall outlet and the other end to the printer.
  • If printer does not power on automatically then press the ON button to do so.
  • Install the cartridges when prompted.
  • Try printing a document.
Regards,
Jabzi

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