cancel
Showing results for 
Search instead for 
Did you mean: 
KO2022
New member
1 0 0 0
Message 1 of 2
69
Flag Post
HP Recommended

Horizontal Lines in Documents

Deskjet 3634
Microsoft Windows 10 (64-bit)

When I print documents now, equally space horizontal white lines are on them. I tried comparing them to other people's documents that had problems with white streaks and lines, but I couldn't find a match. Where the document actually has words printed, the ink is dark and not-streaky or faded. I have clean the ink cartridges and the area that they sit in in the printer. I have tried to scan a cartridge alignment page that I have previously printed, but it only gets copied. I cannot print another more recent alignment page because it just comes out with the same white horizontal spaces in it. What else should I do to resolve this issue?WIN_20200107_23_33_10_Pro.jpg

1 REPLY 1
Level 11
Level 11
2,999 2,994 345 444
Message 2 of 2
48
Flag Post
HP Recommended

Horizontal Lines in Documents

Replace ink cartridges black one first.

View my profile on LinkedIn
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation