12-20-2019 10:31 AM
Colors show horizontal white stripes, no more solid uniform colors. Solid black is OK.
Does this indicate a clogged printhead?
Replace printhead? or other solution?
12-23-2019 09:06 AM
Welcome to the HP Support Community. I'd be happy to assist you.
A clogged printhead could be one of the reasons. Let us try these steps to resolve this print quality issue:
Check estimated ink levels, Replace any low or empty ink cartridges
Turn on the printer.
From the Home screen on the printer control panel, touch the right arrow .
Touch Ink Supplies.
Perform steps 4 and 5 from this document.
Hope this helps! Keep me posted.
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