09-16-2019 05:39 PM
As per subject; I refilled them, but the cartridge, due to the onboard chip, does not allow me to print it.
I know why this happens and how this works, but I'm aware - correct me if I'm wrong - that after 2010 HP allows customers to turn off the ink level monitor. How can I do this?
09-19-2019 05:49 AM
Welcome to the HP Support Community.
That would not be possible. Would recommend you to use an HP Genuine ink cartridge to see if it prints.
I hope this answers your question. Let me know if you need any further assistance.
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