• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 8500
Microsoft Windows 10 (32-bit)

Please help. My HP OfficeJet Pro 8500 prints blank pages. I replaced the ink cartridges and ran the tool checks including alignment, print head clean, etc. Also, I ran the HP Print and Scan Doctor 5.3 and the diagnostics checked ok. However, test print still results in blank pages. Thanks!

 

 

 

1 REPLY 1
HP Recommended

@PS007

 

Welcome to HP support community.

 

Use an automated tool to calibrate the linefeed

  1. Load plain white paper into the input tray.

  2. Press the Setup button.

  3. Select Tools.

  4. Select Calibrate Linefeed.

  5. Press OK.

  6. Print another Print Quality Diagnostic Page to see if the issue is resolved.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.