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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-09-2012 11:14 AM

HP Recommended

Hi patriciarose7,

 

You should use a clean lint free cloth to clean the ink of the bottom of the cartridge. You need to try a different cartridge to make sure you do not have a defective cartridge.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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‎05-09-2012 11:19 AM

HP Recommended
yes okay, thank you for your help.....
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‎05-09-2012 12:40 PM

HP Recommended

Hi patriciarose7,

 

Let me know if you have the same issue with a new cartridge?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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‎05-09-2012 12:51 PM

HP Recommended

I will....but if there's a problem with the new one then I know that this printer has seen it's days as it was given to me by my church pastor....He didn't have the CD but I downloaded the programs from the HP site.

 

It will take me a little bit of time to get a new cartridge as when I live there isn't any shop close to me I have to travel to the south end of town and I am also on a fixed income but will do my best.

 

thanks again for all your help..

 

Pat

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‎10-02-2012 03:44 PM

HP Recommended
I have purchased a new printer and recycled both the old ones...no more head aches...LOL
Thank you for all your help pcwizard....
Have a great evening.
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‎10-03-2012 07:32 AM

HP Recommended

Hi patriciarose7,

 

Thank you for the update. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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‎02-07-2013 11:41 PM

HP Recommended

how do i get my hp printer to print in color

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‎02-08-2013 07:10 AM

HP Recommended

Hi Bakerlee56,

 

Please provide additional details.

1. Problem Description
2. Printer Model
3. Operating System (including service pack revision)
4. Connection Method - USB, Hardwired LAN, Wireless?
5. Error messages - on printer screen and/or computer, any blinking light patterns.

http://h30434.www3.hp.com/t5/Other-Printing-Questions/Want-Good-Answers-Ask-Good-Questions/m-p/2094

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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‎02-08-2013 02:22 PM

HP Recommended
Hi pcwizard: I have resolved my problem by buying a new Canon Pixma printer, scanner and copier....
Now i want to delete my problem from this site....could you assist me in this? Thanks for all your help...
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‎02-13-2013 02:37 PM

HP Recommended

I'm not pcwizard, but I can answer this question for him.  The only way to delete a discussion is to contact a moderator and ask them to.  There really isn't a need to though.  Regardless of what the outcome was, this thread may help other users with the same problem.  Hope this helps.

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