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I've been all round the houses with the virtual agent, diagnostics, chatline - no-one can help so now I just want to return under warranty. I just can't see where to initiate that process! Can anyone help?
@Frustrado I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Riddle_Decipher I am an HP Employee
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