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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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How do I return my printer to HP under warranty?

Example: office jet pro 9019

I've been all round the houses with the virtual agent, diagnostics, chatline - no-one can help so now I just want to return under warranty. I just can't see where to initiate that process! Can anyone help?

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HP Support Agent
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How do I return my printer to HP under warranty?

@Frustrado I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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