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‎02-13-2020 09:58 AM

HP Recommended
Product: HP Envy 7640 and 5660
Operating System: Microsoft Windows 10 (32-bit)

Bot printers need to be unplugged to restart even though they are wirelessly connected to a network and the 7640 is connected to a fax line.

1 REPLY 1

‎02-17-2020 11:23 AM

HP Recommended

@ejjdmj

 

Welcome to the HP Support Community.

 

You can't disable the sleep mode

 

After initial setup of printer, the printer will enter the Sleep mode after five minutes of inactivity.

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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