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- How to override the 'setup' cartridges - deskjet 2633
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02-03-2020 10:21 PM
Hi,
I recently purchased a deskjet 2633 from curry's and while it did come with setup cartridges, I accidentally peeled both the blue and golden tape off of them, causing them to not register properly in my printer. When I bought new cartridges to put them in it wouldn't print and said I had to use a 'setup' cartridge first. I've looked and can't seem to find anywhere to buy a new one of these.
I've tried a factory reset and some tips from other models, but they haven't seemed to make any difference :(. Please help if you can!
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Accepted Solutions
02-06-2020 06:42 AM
Hi @Brytalized
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
02-06-2020 06:42 AM
Hi @Brytalized
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
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