02-03-2020 10:21 PM
I recently purchased a deskjet 2633 from curry's and while it did come with setup cartridges, I accidentally peeled both the blue and golden tape off of them, causing them to not register properly in my printer. When I bought new cartridges to put them in it wouldn't print and said I had to use a 'setup' cartridge first. I've looked and can't seem to find anywhere to buy a new one of these.
I've tried a factory reset and some tips from other models, but they haven't seemed to make any difference :(. Please help if you can!
Solved! Go to Solution.
02-06-2020 06:42 AM
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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