12-27-2019 08:53 AM
How do you print 3 x 5 index cards on envy 7640?
i can not get anyone to help me and I have been searching the internet for half a day. HP sucks!!!
12-27-2019 11:44 AM
I gently remind you that we are not obligated to assist - insulting us is unnecessary.
I would guess that this is one of those times when "where you search determines what you find".
I found one source that indicates the minimum size is 3.85 x 5.00 inches.
Other sources agree that 3 x 5 inches is an acceptable "custom size" option.
I would guess that the 3x5 inch size is compatible with Media type "Index" / card.
The trick is to select a supported combination of Media (kind of paper), Source (tray), Paper Size, and Duplex settings.
If, for example, select Media type "Index" / card / Brochure matte / thick paper
If you do not see the paper size you need,
Create a Custom Paper Size form from one of the supported card sizes
Printing Preferences - Set / Create a Preference Shortcut
When setting to print,
- Select the custom paper size form
- Select the Media type "closest to what you are using" as available in the list
- For example, if "Index" card is missing, set thick paper or matte brochure paper
- Most printers tolerate a 1/2 inch margin (not all) - set the margin and the orientation, too
- Set Borderless to OFF unless you know for certain your printer tolerates (supports Borderless at this size)
- Set Duplex to OFF unless you know the printer tolerates Duplex at this size
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.