cancel
Showing results for 
Search instead for 
Did you mean: 
johpatb
New member
3 1 0 1
Message 1 of 5
8,062
Flag Post
HP Recommended

Solved!

How to print on photo paper with my Envy Photo 7858. Printer doesn't see the photo tray.

Pavilion p6724y // Envy Photo 7858
Microsoft Windows 10 (64-bit)

My Envy Photo 7858 will not recognize the 4"x6" glossy paper loaded in the photo tray.  My computer only showws 81/2x11 as the paper even the main tray is empty.  A user guide for photo printing would be invaluable.  I can't find anything from HP.

4 REPLIES 4
Level 14
11,590 11,585 784 1,445
Message 2 of 5
8,040
Flag Post
HP Recommended

Solved!

How to print on photo paper with my Envy Photo 7858. Printer doesn't see the photo tray.

Take a look in the 7858 user's guide.

Also give HP Photo Creations a try.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer.
0 Kudos
Highlighted
Level 8
Level 8
843 768 57 341
Message 3 of 5
8,021
Flag Post
HP Recommended

Solved!

How to print on photo paper with my Envy Photo 7858. Printer doesn't see the photo tray.

Thanks for reporting the issue on phototray printing.

 

If you haven't install the HP software, I would recommend to install it from here

http://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_7_0_3546_36.exe

 

Now, when you print, go to advanced printer settings and changed the paper source from Main tray to photo tray.

Here is the clear video instructions.

https://www.youtube.com/watch?v=R8Za2eYL6zk&feature=youtu.be

 

 

And now click print, it will print from your photo tray.

 

 

Thanks

Praba

Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

This video has been updated: https://youtu.be/MzFbSpBgmng Learn how to print photos on your HP printer from your Windows 10 computer. Learn more about print photos from Windows on our support site: https://support.hp.com/us-en/document/c03422222 For other helpful videos go to ...
H_Treece
New member
1 1 0 2
Message 4 of 5
3,372
Flag Post
HP Recommended

Solved!

How to print on photo paper with my Envy Photo 7858. Printer doesn't see the photo tray.

This doesn’t work.... 

Moderator
Moderator
3,717 3,631 218 581
Message 5 of 5
3,370
Flag Post
HP Recommended

Solved!

How to print on photo paper with my Envy Photo 7858. Printer doesn't see the photo tray.

H_Treece

 

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking  here To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation