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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-04-2017 09:38 AM

HP Recommended
Product: HP Deskjet 3520
Operating System: macOS 10.12 Sierra

We have just come back from a vacation where I took my HP Deskjet 3520 printer to use on another network.  Now we are back, and though the printer is on and re-connected to our wifi as before, it is not printing.  I get no message.  Just nothing happens. Is there something I should do with the router?

1 REPLY 1

‎04-05-2017 12:13 PM

HP Recommended

Hi @Sarah-Mac

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are unable to print and the printer is not responding.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2nYpAqA

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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