02-10-2020 12:31 PM - edited 02-10-2020 12:53 PM
I have forgotten the EWS password for my printer 3630 since then I can't manage my printer wirelessly such as setting functions which available only through the EWS web page. On the EWS web page the printer is asking for the forgotten password in order to restore the printer to default factory settings so I can't reset the printer through the EWS webpage. Are there any other ways to reset the password?
02-12-2020 01:42 PM
You could try resetting the Network Settings back to default on your HP DeskJet 3630 and check if you can access the EWS Page again
If the issue persists you will need to contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee