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HP Officejet Pro 8710
Microsoft Windows 7 (64-bit)
My ink in the printer was low, and i change the cartridge with new cartridge with full ink, but the printer was show "Do Not Use Setup Cartridges"..
Pleasw, help me, thanks.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Forums.

 

The setup cartridge is for a one time use. Subsequent cartridges has to be Non-setup i.e. purchased from the shops.

 

Hope that helps.

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Forums.

 

The setup cartridge is for a one time use. Subsequent cartridges has to be Non-setup i.e. purchased from the shops.

 

Hope that helps.

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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