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‎05-09-2020 08:18 PM

HP Recommended
Product: HP Officejet 4650

HI I am at my its' end.  How do I switchback to color printing on an HP Officejet 4650?

I have read so many tutorials and the options for color/black and white/grayscale do NOT appear anywhere.

I recently got a new laptop - never had this issue in the past.  I am seriously so mad about to toss out the window.

I went to printers/scanners in windows settings.   I CANNOT right click on my printer (as I was told to do)  when I left click it shows my printer.  Properties.. Preferences.  Paper quality (or whatever) clicked on all of those BUT NO COLOR OPTIONS APPEAR ANYWHERE.

Help!

Thanks

 

1 REPLY 1

‎05-09-2020 10:17 PM

HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Please let me know the results,

Shlomi



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