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stormingnorm
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Hp 7810 not printing black ink

Hp inkjet 7810
Microsoft Windows 10 (64-bit)

I have just bought a second hand HP 7810 Office Jet Pro.

It prints in colour perfectly but will not print in black.

There is plenty of ink and I have  cleaned the printheads several times to no avail.

Has anyone got any further ideas or do I just return it to the seller

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HP Support Agent
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Hp 7810 not printing black ink

@stormingnorm Welcome to HP Community!

 

Please provide the correct model number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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stormingnorm
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Hp 7810 not printing black ink

Thank you for responding to my question.  I decide that the problem was too complicated to resolve so I returned the printer back to the vendor and bought a new one 

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HP Support Agent
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Hp 7810 not printing black ink

@stormingnorm

 

Apologies for the inconvenience. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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