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dilshod55
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Hp Envy Photo 7858 new out of box stuck initializing screen

Hp Envy Photo 7858
Microsoft Windows 10 (64-bit)

Just bought HP ENVY 7858 printer. connected to wall outlet, it stuck at hp logo initializing screen. How to fix it or should I return it?

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HP Recommended

Hp Envy Photo 7858 new out of box stuck initializing screen

Thanks for reaching us. I would recommend to follow the steps

 

1. Disconnect the power cable for 30 seconds

2. Remove the Cartridges.

3. Connect the power cable and turn on

4. Follow the steps shown on control panel to setup the printer

5. Install the software from http://123.hp.com/setup

 

Thanks.

 

 

Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

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dilshod55
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Hp Envy Photo 7858 new out of box stuck initializing screen

Didn't work

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation