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Khairul93
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Hp deskjet 2515 paper jam if i print more than one

Example: Deskjet 2515

Hello. I has some problem with my deksjet 2515. If i only print one paper or test print my printer printed ok. But problem if i print more than one page. Paper was jam. I remove a paper n printing agains printing will start on page two . N i printing next file it happens againt. Somebody please help me

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Hp deskjet 2515 paper jam if i print more than one

@Khairul93

 

Welcome to HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

 

You can refer this HP document for further assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Khairul93
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Hp deskjet 2515 paper jam if i print more than one

Thanks sir ...

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