Hp deskjet 3520 Ip not connected

[pc739]

my printer this morning stated ip not connected and wont work, under advance settings it also states  ip address no link. I would be grateful for any suggestions

[Kumar0307]

Hi @pc739

Welcome to the HP Support Community. I'd be happy to assist you.

It means that the printer is not connected to the internet.

Restart the wireless router and the printer, check if you are able to print.

If the issue persists, proceed to the next step.

On the printer, go to Setup > Network > Restore network settings

Go back to Network > Wireless > Wireless setup wizard > Select your network and enter the password.

• Make sure the printer and the PC are connected to the same wireless network.
• This printer supports only 2.4GHz network. So, the PC should be on the 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Hope this helps! Keep me posted. 

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