11-19-2019 08:33 AM
Solved! Go to Solution.
11-21-2019 03:32 PM
@Frapiepot, Welcome to HP Support Community!
I understand you have billing-related concerns. Usually, new printers are shipped with Instant Ink Ready cartridges. So, when you enroll in the HP Instant Ink Program the billing cycle will automatically start from the date of registration. The cartridges that come with the printer are regular/small ink cartridges, the Instant Ink cartridges are twice the size of the regular inks.
The start-up kit will be sent only for you to have back up ink.
Hope this helps! Keep me posted.
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11-22-2019 01:46 AM
Thanks for explanation. I still consider unfair the hp behaviour, since I already payed for that cartridge and this has not been clearly stated at the moment of the enrollment, but it is ok, the amount is so small that it is not so important.
11-22-2019 09:34 AM