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Indigomxn
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Message 1 of 2
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Hp officejet 5255 Setup Cartridges

Officejet 5255
macOS 10.15 Catalina

I bought this printer and its asking me for a setup cartridge. Can I get a way to skip this

 

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HP Support Agent
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HP Recommended

Hp officejet 5255 Setup Cartridges

@Indigomxn

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

 


I am an HP Employee

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