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The5spades
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Hp officejet pro firmware issue

Hp officejet pro 8610
Microsoft Windows 10 (64-bit)

I have a issue with refilled cartridges not being recognized in a officejet 8610.download updated firmware and says update not applicable on the install screen. It's the latest firmware but it is numerically lower. Any ideas? 

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Hp officejet pro firmware issue

@The5spades

 

Welcome to the HP Support Community.

 

Do you have HP Genuine ink with you? If you do, do try inserting that and check if you get any error message.

 

Do you get any error message in regards to the refilled cartridges? Do try some steps from here: https://support.hp.com/us-en/product/hp-officejet-pro-8610-e-all-in-one-printer-series/5367603/docum...

 

Let us know 🙂

 

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Have a great day!

 

Thanks 


I am an HP Employee

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