Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎01-10-2011
Message 1 of 3 (1,686 Views)

Hp photosmart d110- wireless connection not found.

Hello:

 

   On Jan 5th, 2011, I bought a HP Pavillion dv6-3121nr Notebook and a Photosmart d110 wireless all in one. After setting both machines up, the wireless connection between the 2 was working fine until today. I'm trying to print a document from my school and it takes a really long time to do so. In the computer screen a message comes up saying that "the printer is offline", but in the printer's screen it says "printing". And it prints, but a single page takes 20 minutes to do so.

 

   I had the D110 print me a "Wireless Network Test Report", which says "No problems found. Congratulations on the successful setup of your wireless printer.*"  But when I run the troubleshooting from the computer it says " Verify that UDP port 427 is unblocked for both inbound and outbund traffic". I did verify it , and it is unblocked by the firewall.  I even restored the computer back to the last time the wireless connection worked properly, which was on Sunday, but to no avail.  Please help.

 

Harrison Collazo

Reply
0 Kudos
Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 2 of 3 (1,646 Views)

Re: Hp photosmart d110- wireless connection not found.

This utility may help uncover the problem: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
Highlighted
Tutor
Posts: 20
Member Since: ‎07-19-2011
Message 3 of 3 (1,132 Views)

Re: Hp photosmart d110- wireless connection not found.

Check whether you have any third party firewall installed on to the system, if you have the third party firewall installed on the system then you need to contact directly to your Firewall manufacturer to unblock the UDP port 427 and then see whether the issue gets fixed. The other scenario is if you is being using the Windows Live OneCare firewall then open the OneCare, change the settings, click to the firewall tab and then go to the advanced option, select the ports and protocol option, add the UDP port there, and then select the UDP as the type, you need to choose inbound. After adding the UDP port now you may reboot your computer system and then check if the problem gets fixed.

http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/C4580-Problems-with-Wireless-Installati...

http://router.iyogi.com/help-support/wireless-router-network-printer.html

Computers are like air conditioners – as soon as you open windows they stop working.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation