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Hp printer officejet pro 6960 won't print/ missing colours

Officejet pro 6960
Microsoft Windows 10 (64-bit)

Hi, I have this problem with my printer more than a year now. I tried everything but the problem insists. I try to print in colour some notes and I get the first two pages fine. then the next page has missing colours. then the next one has not even black on it. And when I reprint again missing colours and none at all.
So far I tried 1 million times the cleaning process of the Hp software and bying new (ORIGINAL) inks. NOTHING is fixing it.
Im so done with it I just want to throw it out the window. I have spent over 300 euros on this maching and It worked perfectly for 1.5 year. after that it had sooo much problems regarding the printing. 
Please help out a tired and frustrated vet student! Any ideas?

HP Support Agent
HP Support Agent
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HP Recommended

Hp printer officejet pro 6960 won't print/ missing colours



I have gone through your Post and I understand your concerns and frustration


Since you have already cleaned the Printhead several  times and even replaced the Cartridges, I suggest you contact HP Support for Service Options

Click on this link - and select your Country to get the Contact details for HP Support


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


I Am An HP Employee

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