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Hp4650 blue screen, won’t power on, ink carriage will not move

Hp4650
Microsoft Windows 10 (64-bit)

Hp4650 shows no power light on button, displays blue screen and ink carriage won’t move.  I have tried unplugging and plugging into direct power outlet, no change.

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Hp4650 blue screen, won’t power on, ink carriage will not move

@deberswhls, Welcome to HP Support Community!

 

I see that the printer is in an error state and I appreciate your efforts in trying to resolve the issue.

 

I'd further recommend you follow the steps from the document 'Carriage Jam' or 'E3' Error Displays to isolate and fix the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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