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HP Recommended
LENOVO LAPTOP
Microsoft Windows 10 IOT

I NEED TO FIND THE CORRECT FORMAT ON MY LENOVO LAPTOP SO I CAN PRINT OUT COPIES ON MY HP OFFICE JET 3830.I'M USING A USB CABLE HOOKUP BETWEEN THE TWO. I HAVE A YETI BLACKOUT MIKE USB. I'M USING A HOT-SPOT CONNECTION THROUGH MY CELL-PHONE TO GET INTERNET SERVICE ON THE LAPTOP.

1 REPLY 1
HP Recommended

Hi @HELPWITHDATA

Welcome to the HP Support Community. I'd be happy to assist you.

 

Using Hotspot to connect the printer and the PC is not recommended. It may not work. 

 

You may use the USB cable connection. Connect these two devices via USB cable.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue on the PC

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

 

Unplug the USB cable between the printer and the PC, Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try printing.

 

Refer to this document for more assistance on connecting the printer using a USB cable.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.