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I I have labels with 2 lines of print. The top line of all 30 prints but the 2nd line doesn't.

HP Office Jet 4655
macOS 10.14 Mojave

 I

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I I have labels with 2 lines of print. The top line of all 30 prints but the 2nd line doesn't.

@groudhog2251, Welcome to the HP Support Community!

 

To assist you better, what is the size of the labels you are using to print?

Which application are you using to print?

 

For now, Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on MAC

Click here to know how.

 

Check the print settings on your MAC

Refer to this document.

 

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

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