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HP Recommended
HP OfficeJet Pro 8620

I love my OfficeJet Pro 8620.........unless I have to print long documents.

I often print documents that are over 100 pages in length. Even when I have the document downloaded and on my hard drive, it takes the printer several MINUTES to print ONE PAGE! That is CRAZY! How can I get the printer to spool the entire document first, then begin printing it QUICKLY?

Right now, I am STILL waiting for a 104 page doc to print - and have been waiting for nearly 3 hours!!!!!! This is unacceptable!

Why is it doing this? How can I change it?

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Call up Task Manager when this problem happens and take a look at the CPU/HD & Wifi usage.

There is only 128 MB of memory in the 8620.

Have you tried reinstalling the printer software?

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

4 REPLIES 4
HP Recommended

Can you answer a few questions, operating system, connection method to printer and what is the load on the CPU & hard drive?

 

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

I have a laptop running Windows 10. I connect to the Internet via WiFi, as does the printer.

There should be very minimal load on CPU & hard drive. The print job is all that is running.

HP Recommended

Call up Task Manager when this problem happens and take a look at the CPU/HD & Wifi usage.

There is only 128 MB of memory in the 8620.

Have you tried reinstalling the printer software?

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

I'll check the Task Manager next time, as well as reinstall the HP software.

Thanks for your time/help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.