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‎07-01-2019 10:08 AM - last edited on ‎07-02-2019 08:12 AM by Retired

HP Recommended
Operating System: Unknown

I have an HP Envy 4524 printer which prints perfectly off a recently purchased ASUS chromebook.    Although it previously scanned onto a Windows laptop it will not scan onto my chromebook.   It displays a message NO COMPUTER FOUND, MAKE SURE SCAN TO COMPUTER IS ON.      As far as I can see I do not have any HP files on my chromebook  which I could open to check settings.   Is it possible to scan via wifi from this printer to a chromebook?   Thanks. 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-01-2019 10:51 AM

HP Recommended

@GavinRissone, Welcome to the HP Support Community!

 

You can Scan documents and photos with an HP printer using Webscan through the Chrome browser. No additional software or drivers are required.

Refer to this document for more info and to know how.

Also, you can watch this video on setting up scan on a Chromebook from a HP printer.

Note: This video is not from HP but a third part channel on youtube.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎07-01-2019 10:51 AM

HP Recommended

@GavinRissone, Welcome to the HP Support Community!

 

You can Scan documents and photos with an HP printer using Webscan through the Chrome browser. No additional software or drivers are required.

Refer to this document for more info and to know how.

Also, you can watch this video on setting up scan on a Chromebook from a HP printer.

Note: This video is not from HP but a third part channel on youtube.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎07-02-2019 04:31 AM

HP Recommended

Thanks Kumar 0307

I tried this today and it worked fine.  Thank you.  Gavin

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