09-12-2019 06:02 PM
I am unable to print out a monthly calendar from Outlook 2019 with my Office jet 3830. I keep getting this and I can't clear it.
09-16-2019 09:49 AM
@nycajulio1, Welcome to HP Support Community!
I see that the Fax- driver is selected as the default printer on your PC.
Follow the steps below to resolve the issue-
Can you go to Control Panel > Printers and Devices > HP Officejet 3830 series printer.> Right Click on "Set as Default Printer" and select the non-Fax printer.
If no printer is selectable, you may have to uninstall and reinstall the printer. Refer to the document HP Printers - Uninstalling the Printer Software (Windows) for help.
Now, download and install the full-featured software from here.
Hope this helps! Keep me posted.
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