Since about 6 months ago I can only print if I get HP Print Doctor to first check the problem as the message is that the Printer is Offline. I can however still print from my tablet wirelessly ! Any suggestions to cure this printer problem please. Bertie 88
1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address) 2. On your PC, go to Control Panel > icon view > Devices and Printers > Right-Click on the printer > Left-Click Printer Properties > Select the Ports tab. 3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard. 4. Type in the proper IP address for the printer.
Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties)
Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer
Printer Homepage – “Things that are your printer”
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