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Message 1 of 5
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Solved!

I can't download patch to fix the firmware update that doesn't allow use of my refilled cartridge

HP Recommended
All in one 8610
Mac OS X 10.11 El Capitan

I went to the article to fix the issue where the firmware says all my refilled print cartridges are damaged because of non-hp/refilled chips.  I picked my model 8610 and clicked the link.  It says

The requested URL /pub/softlib/software13/printers/OJP8610_R1640B_updated.dmg was not found on this server.

 

I really really need this fixed.  FIX THE LINK please.

4 REPLIES 4
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HP Recommended

Hi Peloquintn,

 

Thanks for letting us know! The link has been fixed but might not be available on the web for 24 hours. Here is the link, in the meantime: http://ftp.hp.com/pub/softlib/software13/printers/ojp8610/OJP8610_R1733A.dmg

 

 

-- ReverseTalk
I work on behalf of HP.
Click the thumbs up + button to thank me. Mark Accepted Solution if I solved your inquiry.
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HP Recommended

Here are the updated links, if anyone else needs them before the document edits go live

 

PrinterWindows 7, 8, 8.1, 10Mac OS 10.9, 10.10, 10.11

OfficeJet Pro 6230 series

Download

Download

OfficeJet 6810 series

Download

Download

OfficeJet 6820 series

Download

Download

OfficeJet Pro 6830 series

Download

Download

OfficeJet Pro 8610, 8615, 8616 series

Download

Download

OfficeJet Pro 8620, 8625 series

Download

Download

OfficeJet Pro 8630 series

Download

Download

OfficeJet Pro 8640 series

Download

Download

OfficeJet Pro 8660 series

Download

Download

OfficeJet Pro X451dn

Download

Download

OfficeJet Pro X451dw

Download

Download

OfficeJet Pro X476dn

Download

Download

OfficeJet Pro X476dw

Download

Download

OfficeJet Pro X551dw

Download

Download

OfficeJet Pro X576dw

Download

Download

 

 

-- ReverseTalk
I work on behalf of HP.
Click the thumbs up + button to thank me. Mark Accepted Solution if I solved your inquiry.
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HP Recommended

Thanks for the VERY FAST RESPONSE.  You all are awesome.  Got it downloaded with your temp link.  Thanks

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HP Recommended

Thank you! We think you're awesome too! 

-- ReverseTalk
I work on behalf of HP.
Click the thumbs up + button to thank me. Mark Accepted Solution if I solved your inquiry.
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