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‎03-26-2020 04:43 PM

HP Recommended
Product: Office Jet Pro 8210
Operating System: Microsoft Windows 10 (32-bit)

I cannot get a case number to speak with a live representative.  I’ve done the virtual assistant 10 times but they never give me a case number.   PLEASE HELP!!!!

3 people had the same question
1 REPLY 1

‎03-31-2020 05:40 PM

HP Recommended

@SteveRube Welcome to HP Community!

 

I understand that you are looking for a case number.

 

Please let us know what was the issue and provide the troubleshooting steps the engineer performed.

 

So, that we will check and provide you solutions.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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