cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 1 0 0
Message 1 of 2
67
Flag Post
HP Recommended

I can’t get a Case Number!!!!! Please help. I’ve done the virtual assistant 10 times

Office Jet Pro 8210
Microsoft Windows 10 (32-bit)

I cannot get a case number to speak with a live representative.  I’ve done the virtual assistant 10 times but they never give me a case number.   PLEASE HELP!!!!

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
5,454 5,455 213 355
Message 2 of 2
26
Flag Post
HP Recommended

I can’t get a Case Number!!!!! Please help. I’ve done the virtual assistant 10 times

@SteveRube Welcome to HP Community!

 

I understand that you are looking for a case number.

 

Please let us know what was the issue and provide the troubleshooting steps the engineer performed.

 

So, that we will check and provide you solutions.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation