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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Microsoft Windows 10 IOT

I recently updated Windows 10 1903 and that seems to be about the time the problem started, I tried to day to update to 1909, but it didn't get installed.

 

I have tried rebooting, but that doesn't seem to work. Any suggestions?

1 REPLY 1
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@steviep2 Welcome to HP Community!

 

I understand that you are unable to print.

 

Do not worry. I will try to fix the issue.

 

How the printer is connected to the computer?

 

Your printer should be supported in Windows 10. This doc might help: 

 

Windows 10 Support for Printing

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

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