Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

I can't get the black ink to print

HP Officejet 4620

I have replace the black cartridge twice, and all of the color ones.  Printed reports, alignment, print head cleaning, all of it.  Still can't get black ink to print.  Color works great

HP Support Agent
HP Support Agent
12,572 12,551 829 817
Message 2 of 2
Flag Post
HP Recommended

I can't get the black ink to print



I have gone through your Post and I understand your concerns


Since you have already attempted all the required troubleshooting like Printhead cleaning and replacing the cartridges, I suggest you contact HP Support for Service Options


Click on this link - and select your Country to get the Contact details for HP Support


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation