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‎07-03-2020 08:01 AM

HP Recommended
Product: HP OfficeJet Pro 6978
Operating System: Chrome OS

I have attempted emailing my printer using e-print. I have also tried wifi direct printing and using regular wifi. No error message it simply will not receive jobs. I can wifi direct from my phone although it is a pain.

1 REPLY 1

‎07-05-2020 04:26 PM

HP Recommended

Hi there,

Welcome to the HP Support Community!

 

Could you please help me with the exact model name or the product number of the printer?

Is the copy working fine?

 

Keep me posted.

Cheers:)

Raj1788
I am an HP Employee 

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