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Vaaarg
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I cannot setup my printer as I don't have the setup cartridges

HP ENVY Photo 7830 All-in-One Printer
Microsoft Windows 7 (64-bit)

I have been provided a printer from work however they have not supplied me with the setup cartridges and they no longer have them.

 

I have installed some brand new ink cartridges and am getting a message that says "Use SETUP cartridges that came with your printer". I cannot see anyway of proceeding  or getting around this, could someone please provide me some guidance on how I can setup the printer without the setup cartridges.

 

Thanks in advance

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HP Support Agent
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Message 2 of 4
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I cannot setup my printer as I don't have the setup cartridges

Hi @Vaaarg

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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chrisjkd
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Message 3 of 4
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I cannot setup my printer as I don't have the setup cartridges

Hello, could I please request the same information on bypassing the setup ink message. I am in a similar position but do have all the set up cartridges about from the black and that my printer is new from the box, never used, just missing the black set up cartridge. I do have a new HP 564 cartridge to use.  Any help would be most appreciated:-)

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HP Support Agent
HP Support Agent
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Message 4 of 4
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I cannot setup my printer as I don't have the setup cartridges

Hi @chrisjkd

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

Asmita
I am an HP Employee

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