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‎06-20-2020 09:11 AM

HP Recommended
Product: HP OfficeJet 5200 All-in-one Series
Operating System: Microsoft Windows 10 (64-bit)

I have tried literally everything from restarting, to cancelling all jobs and trying again, to restarting print spooling, to so many things I can't even remember. Virtual Assistant is trash. PLEASE HELP! I need this for school!

3 REPLIES 3

‎06-20-2020 10:03 AM

HP Recommended

Two questions, did you run the print & scan doctor program and can you print a copy ok from the front panel?

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‎06-20-2020 12:10 PM

HP Recommended

Yes and yes. I could only do it by copying the whole thing and pasting it into a word doc. Apparently my printer won't print a PDF, or a website shortcut print anymore. 🤷

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‎06-20-2020 02:02 PM

HP Recommended

Have you tried a different PDF reader?

Where there any warnings in the doctor program output?

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