01-25-2020 05:23 PM
I could print documents but not photos, now I can't print anything. This is the 3rd HP printer (all different series) we've purchased in as many months with the same problem each time and not an IT person to actually talk to and fix the issue(s). How do I speak to a real person?
01-28-2020 08:41 PM
Welcome to HP support community.
Which operating system is installed on the computer to which this printer is connected?
Are you getting any error message while printing?
Reply with the requested information for more assistance.
I am an HP Employee