12-11-2019 11:34 AM
I had used this printer for one years. Three days ago its suddenly going "idle" wont work.
I have tried pluged and unpluged all connectors.
I have instaled and uninstaled the software. But not change anything.
I uninstalled and installed again, nothing.
12-11-2019 02:18 PM
Sorry Morice I do not think this model has a firmware update from what i see on HP's support page.
I would try downloading the latest driver though onto your PC though. There is also a new scan doctor available as well I would try