cancel
Showing results for 
Search instead for 
Did you mean: 
RobC1949
New member
1 0 0 0
Message 1 of 2
47
Flag Post
HP Recommended

I have Error Code OX85DD494 and Ink Cartride failure. Can anyone help?

ENVY4527
Microsoft Windows 10 (64-bit)

HP ENVY 4527 Printer has come up with Error Code oX85DD494. Can anyone help please?

1 REPLY 1
HP Support Agent
HP Support Agent
9,923 9,926 873 1,046
Message 2 of 2
16
Flag Post
HP Recommended

I have Error Code OX85DD494 and Ink Cartride failure. Can anyone help?

Hi @RobC1949

 

Welcome to the HP Support Community. 

 

Let's try these steps -

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation