02-06-2020 09:16 PM
I just purchased my printer - HP ENVY Photo 7855. Everything was fine last night after setting it up. However, I am trying to print a document and the paper keeps jamming. Every sheet, every time. I've tried all the troubleshooting options and none of them have helped. HELP!
02-06-2020 11:19 PM
Seems some of the debris still inside the printer.
Here is the video on how to clear it.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)