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I have a paper jamb behind the feeder tray on my hp 6520. If the tray can't be removed what do I do?

HP Recommended
hp 6520
Mac OS X 10.6 Snow Leopard and older

I have a paper jammed behind the feeder tray. I understand that the feeder tray cannot be removed so how do I remove the paper?

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Greetings,

Please follow the video provided in this link to remove paper jam.

 

Remove Paper Jam 

 

If this solution helps you resolve the Paper Jam issue, then please do give a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

I am an HP employee and am speaking for myself, not for HP
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After reviewing the hp videos I decided to have a repair person check it out. So I disconnected the printer and happened to turn it upside down and there was the jammed paper! I removed the jamb and I'm back in business! 

So why didn't hp suggest checking the bottom?

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Greetings Nehoma,

Good to hear that you were able to resolve the paper jam issue.

 

w.r.t. your question on why HP did not suggest checking the bottom, I will check the possibility of send this feedback to the team. Thank you for your suggestion.

I am an HP employee and am speaking for myself, not for HP
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